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A business management and customer relations application for computer service organizations.
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An online calendar, document locator, and forum for organizations and their committees.
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An online 'cork board' for buying and selling of textbooks. |
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An Open Letter to Computer Repair Techs
Dear technician,
Are you tired of trying to keep track of your workload (appointment schedules,
parts that need to be ordered, research that needs to be completed) with a system
that just makes it more work than it's worth? How would you like to try a new software
program FREE that will make your life easier, and your boss happier? You can be part
of our 30-day beta test program. Here are the details of the program:
Promises Kept is a company that provides Computer Service Organizations (CSO) with
centralized availability and management of data without the need to install expensive
high-speed communication lines to all of the CSO's locations.
PK Basic is a Customer Relationship Management (CRM) package for small-to-medium sized CSOs.
This Internet-based, real-time data management software is designed to handle the
customer focused aspects of running a CSO, including creating work orders, scheduling
technicians for initial and follow-up visits, ordering and tracking equipment, and
creating a database of each customer's equipment and service history. The software is
accessed directly from Promises Kept's central Internet servers, eliminating the
need for the small CSOs to incur the capital expense of housing a dedicated software
program on its own system.
Utilizing the Promises Kept program can help you to increase customer satisfaction
and perceived value of your organization, while generating additional revenue,
by improving customer communications, decreasing service cycle time, and insuring
that every obligation to the customer is met in a timely manner. Additionally,
it helps to reduce the amount of time you spend on paperwork.
We are inviting you to be part of our beta test program.
If you know of any other technicians or CSOs that might be a good beta tester,
please let us know.
We appreciate any and all feedback that you provide us.
Thank you,
Bert Bullock
Owner, Promises Kept
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